Moneyback Guarantee Policy
SmartLearningToys.com stands behind the quality of the products on this site. Your money will be returned, minus shipping and handling if your purchases are damaged or defective in any way. Errors in shipping, defective or damaged merchandise, or billings errors must be reported within 5 business days from the date the merchandise is received. SmartLearningToys.com would like your experience to be a positive one. Please e-mail support@SmartLearningToys.com about any questions or concerns.
Return Policy
Returns must have the suppliers return authorization number prior to return. Return requests must be made within 30 days of invoice date. Returns must be shipped prepaid freight, with the authorization number shown on the outside of all cartons. Discontinued and special order items may not be returned.
Backorder Policy
Backorders will be shipped only when the those backorders are 100% complete.
Shipping Policies
All orders are subject to shipping and handling fees. Items will be shipped UPS under most circumstances. Items shipped to Canada will be shipped USPS. Every effort will be made to ship orders the best way at the discretion of our supplier.
NEXT DAY SHIPPING: Orders for in stock items will be shipped within 24 hours.
